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span{background:var(--primary);color:#fff}.upload-box{background:var(--surface-2);border:1px dashed #96b7b4;border-radius:14px;flex-direction:column;gap:6px;padding:14px;display:flex}.upload-box input{width:100%;font-size:12px}.error-box{background:var(--danger-soft);color:var(--danger);border-radius:12px;margin-top:14px;padding:12px;font-size:13px}.request-status{background:var(--primary-soft);color:var(--primary);border-radius:20px;padding:5px 10px;font-size:10px;font-weight:700}.status-danger{background:var(--danger-soft);color:var(--danger)}.status-success{background:var(--ok-soft);color:var(--ok)}.status-warning{background:var(--warn-soft);color:#8c6511}.review-grid{grid-template-columns:100px 1fr;gap:10px;font-size:13px;display:grid}.review-grid dt{color:var(--muted)}.review-grid dd{font-weight:700}.timeline{border-right:2px solid var(--border);margin-right:7px;padding-right:20px;list-style:none}.timeline li{padding:0 0 24px;position:relative}.timeline li:before{content:"";background:var(--primary);width:10px;height:10px;box-shadow:0 0 0 4px var(--bg);border-radius:50%;position:absolute;top:4px;right:-26px}.certificate{border:2px solid var(--primary)}.certificate-watermark{color:var(--danger);border-block:1px dashed var(--danger);margin:14px 0;padding:8px;font-size:14px;font-weight:700}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}a,button,input,select,textarea{-webkit-tap-highlight-color:transparent}button:focus-visible,a:focus-visible{outline-offset:3px;outline:3px solid #d59a1c}@media print{body{background:#fff!important}.app-shell{max-width:100%;margin:0;box-shadow:none!important}body *{visibility:hidden}#certificate,#certificate *{visibility:visible}#certificate{width:100%;position:absolute;top:0;right:0}.no-print{display:none!important}}@media (prefers-reduced-motion:reduce){*,:before,:after{transition:none!important;animation:none!important}}.brand-lockup{align-items:center;gap:10px;display:flex}.brand-name{font-size:21px;font-weight:900;line-height:1}.brand-tagline{margin-top:5px;font-size:9px}.app-header{z-index:20;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#f5f7fbf0;border-bottom:1px solid #e2e8f0b3;justify-content:space-between;align-items:center;min-height:68px;padding:12px 18px;display:flex;position:sticky;top:0}.icon-button{border:1px solid var(--border);width:42px;height:42px;color:var(--ink);background:#fff;border-radius:13px;place-items:center;display:grid}.notification-count{color:#fff;background:#dc2626;border-radius:10px;place-items:center;min-width:18px;height:18px;padding:0 4px;font-size:10px;font-weight:800;display:grid;position:absolute;top:-4px;left:-4px}.page-content{flex:1;padding:18px 18px 32px}.bottom-nav{z-index:20;border-top:1px solid var(--border);padding-bottom:env(safe-area-inset-bottom);background:#fffffff7;position:sticky;bottom:0;box-shadow:0 -8px 30px #1725540f}.bottom-nav ul{grid-template-columns:repeat(4,1fr);display:grid}.bottom-nav a{color:var(--muted);flex-direction:column;align-items:center;gap:4px;padding:10px 4px 9px;font-size:10px;font-weight:600;display:flex}.bottom-nav a.active{color:var(--primary)}.bottom-nav a.active svg{stroke-width:2.7px}.welcome-panel{color:#fff;background:linear-gradient(135deg,#172554,#1e3a8a);border-radius:22px;margin-bottom:14px;padding:23px;position:relative;overflow:hidden}.welcome-panel:after{content:"";border:34px solid #f4b7401f;border-radius:50%;width:140px;height:140px;position:absolute;top:-45px;left:-45px}.welcome-panel p{color:#bfdbfe;font-size:12px}.welcome-panel h1{margin-top:3px;font-size:25px;font-weight:900}.welcome-panel span{color:#dbeafe;margin-top:5px;font-size:13px;display:block}.welcome-panel.staff{background:linear-gradient(135deg,#312e81,#4338ca)}.dashboard-stats{grid-template-columns:repeat(3,1fr);gap:9px;display:grid}.dashboard-stats>div{border:1px solid var(--border);text-align:center;background:#fff;border-radius:15px;padding:13px 8px}.dashboard-stats b{color:var(--primary);font-size:20px;display:block}.dashboard-stats span{color:var(--muted);margin-top:3px;font-size:10px;display:block}.section-heading{justify-content:space-between;align-items:center;margin:23px 1px 11px;display:flex}.section-heading h2{font-size:17px;font-weight:900}.section-link{color:var(--primary);align-items:center;gap:2px;font-size:11px;font-weight:700;display:inline-flex}.start-grid{grid-template-columns:1fr 1fr;gap:10px;display:grid}.start-card{border:1px solid #0000;border-radius:19px;flex-direction:column;min-height:145px;padding:15px;display:flex;position:relative;overflow:hidden}.start-card:first-child{grid-column:span 2;min-height:124px}.start-card.blue{background:#e8eefc;border-color:#c7d2fe}.start-card.gold{background:#fff6df;border-color:#fde7ac}.start-card.violet{background:#f1edff;border-color:#ddd6fe}.start-icon{width:42px;height:42px;color:var(--primary);background:#fff;border-radius:13px;place-items:center;display:grid;box-shadow:0 5px 14px #17255414}.start-card b{margin-top:13px;font-size:15px}.start-card small{color:var(--muted);max-width:85%;margin-top:3px;font-size:10px;line-height:1.6}.start-arrow{position:absolute;bottom:15px;left:14px}.assistant-panel{border:1px solid var(--border);background:#fff;border-radius:20px;margin-top:14px;padding:17px;box-shadow:0 8px 25px #1725540d}.assistant-title{align-items:flex-start;gap:10px;display:flex}.assistant-title>span{color:#f4b740;background:#172554;border-radius:11px;place-items:center;width:34px;height:34px;display:grid}.assistant-title b{font-size:14px}.assistant-title p{color:var(--muted);margin-top:2px;font-size:10px}.assistant-input{background:var(--surface-2);border:1px solid var(--border);height:49px;color:var(--muted);border-radius:14px;align-items:center;gap:8px;margin-top:13px;padding:0 12px;display:flex}.assistant-input input{min-width:0;color:var(--text);background:0 0;outline:none;flex:1;font-size:12px}.assistant-input button{width:32px;height:32px;color:var(--primary);background:#fff;border-radius:10px;place-items:center;display:grid}.assistant-submit{color:var(--primary);align-items:center;gap:4px;margin-top:9px;margin-right:auto;font-size:12px;font-weight:800;display:flex}.assistant-submit:disabled{opacity:.4}.request-row{border:1px solid var(--border);background:#fff;border-radius:15px;justify-content:space-between;align-items:center;gap:10px;padding:13px 14px;display:flex}.request-row>div{min-width:0}.request-row b{white-space:nowrap;text-overflow:ellipsis;font-size:13px;display:block;overflow:hidden}.request-row span{color:var(--muted);margin-top:4px;font-size:10px;display:block}.directory-banner{color:#fff;background:#172554;border-radius:18px;align-items:center;gap:11px;margin-top:16px;padding:16px;display:flex}.directory-banner>span{color:#172554;background:#f4b740;border-radius:12px;place-items:center;width:40px;height:40px;display:grid}.directory-banner div{flex:1}.directory-banner b{font-size:13px}.directory-banner p{color:#bfdbfe;margin-top:2px;font-size:10px}.primary-action{background:var(--primary);color:#fff;border-radius:14px;justify-content:center;align-items:center;gap:8px;width:100%;padding:14px;font-weight:800;display:flex}.btn-primary{background:var(--primary);border-radius:14px}.btn-ghost{border-radius:14px}.card{box-shadow:0 5px 18px #1725540a}.status-pill{border-radius:20px;padding:5px 10px;font-size:10px;font-weight:800;display:inline-flex}.status-pill.green{background:var(--ok-soft);color:var(--ok)}.status-pill.yellow{background:var(--warn-soft);color:#8c6511}.status-pill.red{background:var(--danger-soft);color:var(--danger)}.onboarding{background:#f8fafc;flex-direction:column;min-height:100dvh;padding:20px;display:flex;position:relative;overflow:hidden}.onboarding-grid{background-image:linear-gradient(#1e3a8a0e 1px,#0000 1px),linear-gradient(90deg,#1e3a8a0e 1px,#0000 1px);background-size:28px 28px;position:absolute;inset:0;-webkit-mask-image:linear-gradient(#000,#0000 72%);mask-image:linear-gradient(#000,#0000 72%)}.onboarding header{justify-content:space-between;align-items:center;display:flex;position:relative}.onboarding header>span{color:var(--primary);background:var(--primary-soft);border-radius:20px;padding:6px 10px;font-size:10px;font-weight:800}.onboarding-copy{margin:auto 0;padding:45px 3px 20px;position:relative}.onboarding-mark{margin-bottom:25px}.onboarding-copy h1{letter-spacing:-1.4px;font-size:38px;font-weight:950;line-height:1.28}.onboarding-copy h1 em{color:var(--primary);font-style:normal}.onboarding-copy .lead{color:var(--muted);max-width:370px;margin-top:16px;font-size:14px;line-height:1.9}.promise-list{grid-template-columns:repeat(3,1fr);gap:7px;margin-top:27px;display:grid}.promise-list span{border:1px solid var(--border);color:var(--primary);background:#fff;border-radius:14px;flex-direction:column;align-items:center;gap:7px;padding:12px 4px;font-size:10px;font-weight:700;display:flex}.onboarding-action{margin-top:auto;position:relative}.onboarding-action>p{text-align:center;color:var(--muted);margin-top:10px;font-size:9px}.auth-screen{background:#f8fafc;flex-direction:column;min-height:100dvh;padding:22px 20px;display:flex}.auth-intro{color:#fff;background:#172554;border-radius:22px;margin-top:24px;padding:24px;position:relative;overflow:hidden}.auth-intro:after{content:"";border:28px solid #f4b74026;border-radius:50%;width:120px;height:120px;position:absolute;top:-38px;left:-38px}.auth-intro h1{margin-top:18px;font-size:25px;font-weight:900}.auth-intro p{color:#bfdbfe;margin-top:5px;font-size:12px}.auth-card{border:1px solid var(--border);background:#fff;border-radius:20px;margin-top:12px;padding:19px}.auth-card label span{font-size:12px;font-weight:700}.auth-card input{border:1px solid var(--border);border-radius:13px;outline:none;width:100%;margin-top:6px;padding:12px 14px}.auth-card input:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-soft)}@property --tw-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-z{syntax:"*";inherits:false;initial-value:0}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-divide-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-gradient-position{syntax:"*";inherits:false}@property --tw-gradient-from{syntax:"<color>";inherits:false;initial-value:#0000}@property --tw-gradient-via{syntax:"<color>";inherits:false;initial-value:#0000}@property --tw-gradient-to{syntax:"<color>";inherits:false;initial-value:#0000}@property --tw-gradient-stops{syntax:"*";inherits:false}@property --tw-gradient-via-stops{syntax:"*";inherits:false}@property --tw-gradient-from-position{syntax:"<length-percentage>";inherits:false;initial-value:0%}@property --tw-gradient-via-position{syntax:"<length-percentage>";inherits:false;initial-value:50%}@property --tw-gradient-to-position{syntax:"<length-percentage>";inherits:false;initial-value:100%}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-backdrop-blur{syntax:"*";inherits:false}@property --tw-backdrop-brightness{syntax:"*";inherits:false}@property --tw-backdrop-contrast{syntax:"*";inherits:false}@property --tw-backdrop-grayscale{syntax:"*";inherits:false}@property --tw-backdrop-hue-rotate{syntax:"*";inherits:false}@property --tw-backdrop-invert{syntax:"*";inherits:false}@property --tw-backdrop-opacity{syntax:"*";inherits:false}@property --tw-backdrop-saturate{syntax:"*";inherits:false}@property --tw-backdrop-sepia{syntax:"*";inherits:false}@keyframes spin{to{transform:rotate(360deg)}}